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Contact Realtor Com Customer Service

Realtor Com Phone Numbers and Emails

Toll-Free Number:

  • (800) 878-4166
Call customer service
Send Message

Investors/ Franchasing:

  • (212) 416-3248

Legal:

  • (805) 557-3502
  • (877) 560-0165

Sales/ Reservations:

  • (800) 978-7368
    Rentals

Realtor Com Emails:

Accessibility
Security Move Network
Customer Service
Investors/ Franchising
Legal
Privacy Inquiries
Media
Press Inquiries
Sales/ Reservations
Rentals
Is this your business?

How to Contact Realtor Com Customer Service?

Most Popular Number:

(800) 878-4166
Total calls: 229 Issues resolved: 12 Last call: Apr 8, 2025
author avatar
PissedConsumer Reporter

The company’s support number is 800 878 4166. Clients can call the Realtor Com customer service to get information about the buying, renting and selling options, types of real estate, details on loans and mortgages, interest rates, payment peculiarities and other service-related issues. In case of more specific rental questions, contact the customer care department specialists at 800 978 7368.
Investors can ask questions related to the investments to the managers available via 212 416 3248. For legal issues, the Realtor Com customer service phone numbers are 805 557 3502 and 877 560 0165. The working hours of the support team are Monday through Friday from 6 a.m. to 5 p.m. PST. On Saturdays, the specialists work from 7 a.m. to 3 p.m. PST.

The company is located at 3315 Scott Blvd. Suite 250, Santa Clara, California 95054. You can find the Realtor Com address of the office in your location via the website. Open the official page and enter your ZIP code in the search field at the top of the screen. The system will show you the result offices which are in your or nearest location.

For general issues write to the Realtor Com email customercare@realtor.com. To address issues related to the rental process, use the email realtorrentals@move.com. The period of the consideration takes up to 2-3 days.
The Realtor Com live chat is available on the website as an alternative to the email. The online chat generates an answer in the instant mode through the AI operation system. Clients with less complicated questions can find help and assistance via the chat.

Realtor Com Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Realtor Com is 8008784166. 93% of consumers used this number to address their issues and concerns.

  • The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 8 minutes.

  • Be prepared for the call as Realtor Com may ask you for the following information to identify you as a customer: email, phone number or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Realtor Com Website:

Realtor Com Help Center:

Corporate Office Address:

Realtor.com
3315 Scott Blvd.
Santa Clara, California 95054
United States

Other Info (opening hours):

Additional Mailing Address:
Privacy Administrator
Legal Department
30700 Russell Ranch Road – Suite 1000
Westlake Village, CA 91360

More contact details

Fax:

+1 (805) 557-2680

Realtor Com Rating Based on 18 Reviews

Rating details

1.7
more details
Customer service
Product or Service Quality
Price Affordability
Website

Rating stats

Rating trend

How Good is Realtor Com's Customer Service?

yvette c Pir
yvette c Pir
Feels Disappointed | Oct 30, 2024

I go to. Touch with someone after I called 20 times

Read full quote
Germani Bfq
Germani Bfq
Feels Satisfied | Aug 14, 2023

Great costumer service. Very efficient.

Read full quote
Kaevon Ujy
Kaevon Ujy
Feels Satisfied | Jul 30, 2023

i am happy so far

Read full quote
Cross Pcc
Cross Pcc
Feels Neutral | Jun 11, 2023

Very understanding and informative. Sent email to Risk Assessment to address my issue. They responded the next day. It remains to be seen if they correct the issue

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Jadiel Xim
Jadiel Xim
Feels Neutral | Feb 04, 2023

I am not happy yet because I notified you about fraud and the property has not been taken down as of this message.

Read full quote

Summary of Realtor Com Customer Service Calls

253 TOTAL
CALLS
04:22 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Realtor Com?

Request for Information Question:

  • “Help with my Realtor page editing”
  • “False improper listing information”
  • “About a house in Tennessee forse”

Product/ Service Question:

  • “Emergency water leak”
  • “Opt out of opt city with my past broker”
  • “Remove internet realtor.com and my name as shown on line”

Return/ Replace Question:

  • “You have my listing totally incorrect”
  • “Get appraisal corrected,on my home”
  • “Listing is incorrect”

Website/ Application Question:

  • “My listing doesn't show in your website”
  • “Remove pictures and MLS off your web site”
  • “Cant get in to the website”

Activation/ Cancellation Question:

  • “Cancelled , but still charging me”
  • “Make sure leads have been cancelled.”
  • “To cancel”

Account Question:

  • “Password”
  • “Buyer cash reward”
  • “Can't sign in the app for my computer. Had it my entire life”

Payments and Charges Question:

  • “Billing”
  • “Fraudulent rental listing”
  • “Fraud posting of my home”

Staff Question:

  • “Bad customer service”
  • “Customer service”

Shipping and Delivery Question:

  • “Didn't receive call on smart home package”
  • “Wrong address on a listing”

Other Question:

  • “I need a realtor in Massena NY”
  • “You have my house listed”
  • “Rental”

Compare Realtor Com Customer Service To

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