Contact Realtor Com Customer Service
How to Reach a Person at Realtor Com
Verified Contact Information
Toll-Free Number:
-
1-800-878-4166
Investors/ Franchising:
-
1-212-416-3248
Legal:
-
1-805-557-3502
-
1-877-560-0165
Realtor Com Emails:
Accessibility
Security Move Network
Customer Service
Investors/ Franchising
Realtor Com Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Realtor Com Phone Number
1 (800) 878-4166
Average Hold Time
00:01:59
Average Calls duration
9 minutes
Most Popular Realtor Com Email Address
customercare@realtor.com
Realtor Com Live Agent Availability
20% of callers successfully reach a real person
Issue Resolution Rate
Low (18% reported full resolution)
Call Volume by Day
View full overview ›
Realtor Com Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Realtor Com Phone Number | 1 (800) 878-4166 |
| Average Hold Time | 00:01:59 |
| Average Calls duration | 9 minutes |
| Most Popular Realtor Com Email Address | customercare@realtor.com |
| Realtor Com Live Agent Availability | 20% of callers successfully reach a real person |
| Issue Resolution Rate | Low (18% reported full resolution) |
| Realtor Com Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 90% phone, 10% email |
| Common Reasons for Contact | Request for information, product/ service and activation/ cancellation |
| Customer Effort Score | Low Effort |
| Prepare before the call to Realtor Com | First and last name, email or phone number |
Call Volume by Day
Contact Information
Realtor Com Website:
Realtor Com Help Center:
Corporate Office Address:
Realtor.com
3315 Scott Blvd.
Santa Clara,
California
95054
United States
Other Info (opening hours):
Additional Mailing Address:
Privacy Administrator
Legal Department
30700 Russell Ranch Road – Suite 1000
Westlake Village, CA 91360
Fax:
+1 (805) 557-2680
Summary of Realtor Com Customer Service Calls
287
TOTAL
CALLS
CALLS
08:28
AVG CALL
DURATION
DURATION
18%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Realtor Com?
Request for Information Question:
- “What this about a give away my house”
- “Looking for sometrent . hing to”
- “I'm inquiring about a piece of land in Hawaii. 1234 Pikake Rd. I was wondering if they would take a contingency offer.”
Product/ Service Question:
- “Disappointed”
- “Wants to buy a house in arkansas”
- “Complaint about sales person”
Activation/ Cancellation Question:
- “I cancelled and still took payment out”
- “Want a Canceled listing off the sight”
- “I’m trying to cancel and you keep taking paymentsn”
Return/ Replace Question:
- “To correct an error”
- “You have my listing totally incorrect”
- “Get appraisal corrected,on my home”
Website/ Application Question:
- “My listing doesn't show in your website”
- “Remove pictures and MLS off your web site”
- “Cant get in to the website”
Account Question:
- “My account with you”
- “Password”
- “Buyer cash reward”
Payments and Charges Question:
- “Billing question”
- “Billing”
- “Fraudulent rental listing”
Staff Question:
- “Bad customer service”
- “Customer service”
Shipping and Delivery Question:
- “Didn't receive call on smart home package”
- “Wrong address on a listing”
Other Question:
- “To report a possible scam for listing on your were List Rental at 261 Mount Vernon Way Liberty Jill Tx 78642. Listing agent librs out of town & ask me to send copy of drivers Lucenses before seeing. But she has no one local to show property. Sounds”
- “Talk”
- “Tental”
Compare Realtor Com Customer Service To
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Realtor Com